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Marketing Automation Medium complexity

Pardot

by Pardot

Sets cookies
Yes
Sends PII
No
Cross-site tracking
No
Consent required
Advertising / Marketing
Transfer mechanism
Standard Contractual Clauses
Cookies
visitor_idXXXXXpi_opt_inlpv_XXXXX

Overview

B2B marketing automation platform owned by Salesforce (now Salesforce Marketing Cloud Account Engagement). Tracks website visitor behaviour, manages lead scoring, and automates marketing campaigns. Integrates deeply with Salesforce CRM.

Detection Capabilities

Signature count
2
Detection methods
network

Performance Impact

Performance Impact

Requests per page
2

Common Mistakes

  • 1 Loading the Pardot tracking code before marketing consent, which sets tracking cookies immediately
  • 2 Not verifying that the Salesforce DPA explicitly covers Pardot/Marketing Cloud Account Engagement data processing
  • 3 Failing to configure the pi_opt_in cookie to respect CMP consent decisions

Compliance Considerations

Sets first-party cookies (visitor_id, pi_opt_in) to track website visitors and link browsing behaviour to Salesforce CRM records. Marketing consent is required for the tracking and lead scoring functionality. Data is processed on Salesforce infrastructure — verify the Salesforce DPA covers Pardot processing.

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