Overview
Session replay and behaviour analytics platform. Records user sessions including mouse movements, clicks, scrolls, and form interactions. Provides heatmaps, funnels, and form analytics. Headquartered in Denmark.
Detection Capabilities
- Signature count
- 2
- Detection methods
- network
Performance Impact
Performance Impact
- Script size
- 45 KB
- Requests per page
- 2
Common Mistakes
- 1 Not configuring keystroke recording exclusions, allowing passwords and sensitive inputs to be captured
- 2 Treating session recording as standard analytics for consent purposes
- 3 Deploying on sensitive pages (payment, account settings) without page-level recording exclusions
Compliance Considerations
Records complete user sessions with mouse movements and form interactions. EU-headquartered (Denmark) with EU data processing. Session recordings require explicit consent as they capture detailed user behaviour beyond basic analytics. Configure keystroke and element exclusion to prevent recording of sensitive data.
Related Services
CrazyEgg
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CrazyEgg is a website optimisation tool that provides heatmaps, scroll maps, click reports, and session recordings to help organisations understand how users interact with their web pages. It captures detailed interaction data including mouse movements, click positions, and scroll depth, which is visualised through overlay reports on page screenshots. CrazyEgg is often deployed by marketing and UX teams seeking quick visual insights without the complexity of full analytics platforms. Like all session recording tools, it carries elevated data protection risk because it can inadvertently capture personal data displayed on screen or entered into form fields.
2 detection signatures
Fullstory
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Digital experience analytics platform providing session replay, heatmaps, and event analytics. Captures user interactions including clicks, scrolls, and form inputs to analyse user behaviour and identify friction points.
1 detection signature
Glassbox
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Digital experience analytics platform providing session replay, interaction maps, and struggle detection. Captures user sessions to identify UX issues, conversion blockers, and application errors across web and mobile.
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Hotjar
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Behaviour analytics platform providing session recordings, heatmaps, and on-site surveys. Captures mouse movements, clicks, scrolls, and form inputs in real time. Now part of Contentsquare. Among the highest-risk analytics tags - session recordings can inadvertently capture sensitive personal data displayed on screen.
6 detection signatures
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