Overview
Session replay and product analytics platform. Records user sessions including DOM changes, network requests, and console logs. Provides error tracking, performance monitoring, and user journey analysis.
Detection Capabilities
- Signature count
- 1
- Detection methods
- network
Performance Impact
Performance Impact
- Requests per page
- 1
Common Mistakes
- 1 Not configuring input sanitisation, allowing session replays to capture passwords and personal data
- 2 Treating session replay as basic error tracking without obtaining appropriate consent
- 3 Failing to sanitise network request/response bodies that may contain personal data or authentication tokens
Compliance Considerations
Records complete user sessions including DOM mutations, network requests, and console output. Session recordings can capture sensitive personal data displayed on screen. Explicit consent is strongly recommended. Configure input sanitisation and element blocking to prevent capture of sensitive fields. Network request bodies may contain personal data — configure request sanitisation.
Related Services
CrazyEgg
High CrazyEgg
CrazyEgg is a website optimisation tool that provides heatmaps, scroll maps, click reports, and session recordings to help organisations understand how users interact with their web pages. It captures detailed interaction data including mouse movements, click positions, and scroll depth, which is visualised through overlay reports on page screenshots. CrazyEgg is often deployed by marketing and UX teams seeking quick visual insights without the complexity of full analytics platforms. Like all session recording tools, it carries elevated data protection risk because it can inadvertently capture personal data displayed on screen or entered into form fields.
2 detection signatures
Fullstory
High Fullstory
Digital experience analytics platform providing session replay, heatmaps, and event analytics. Captures user interactions including clicks, scrolls, and form inputs to analyse user behaviour and identify friction points.
1 detection signature
Glassbox
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Digital experience analytics platform providing session replay, interaction maps, and struggle detection. Captures user sessions to identify UX issues, conversion blockers, and application errors across web and mobile.
1 detection signature
Hotjar
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Behaviour analytics platform providing session recordings, heatmaps, and on-site surveys. Captures mouse movements, clicks, scrolls, and form inputs in real time. Now part of Contentsquare. Among the highest-risk analytics tags - session recordings can inadvertently capture sensitive personal data displayed on screen.
6 detection signatures
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