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Performance Monitoring Medium complexity

New Relic

by New Relic

Sets cookies
Yes
Sends PII
No
Cross-site tracking
No
Consent required
Functional
Transfer mechanism
Standard Contractual Clauses
Cookies
JSESSIONIDNREUM

Overview

Application performance monitoring (APM) and observability platform. The browser agent captures page load timing, JavaScript errors, AJAX calls, and session traces. Provides real user monitoring for front-end performance analysis.

Detection Capabilities

Signature count
1
Detection methods
network

Performance Impact

Performance Impact

Script size
50 KB
Requests per page
1

Common Mistakes

  • 1 Not selecting EU data residency when monitoring applications serving EU users
  • 2 Allowing full URL capture including path segments and query parameters containing personal data
  • 3 Not reviewing error messages and stack traces for inadvertent personal data exposure

Compliance Considerations

Collects performance timing data, JavaScript errors, and AJAX request details. Error messages and stack traces may contain personal data. EU data residency available (New Relic EU region). For basic performance monitoring, a legitimate interest basis may be appropriate. Configure data masking for sensitive URL parameters and error messages.

Related Services

Akamai Mpulse

Performance Monitoring

Med Akamai Mpulse

Real user monitoring (RUM) service from Akamai that measures front-end web performance including page load times, resource timing, and user experience metrics. Part of the Akamai Intelligent Platform.

2 detection signatures

Datadog Rum

Performance Monitoring

Med Datadog Rum

Real user monitoring (RUM) service from Datadog. Captures front-end performance metrics, user sessions, errors, and resource timing. Provides session replay capabilities for debugging user experience issues.

2 detection signatures

Dynatrace

Performance Monitoring

Med Dynatrace

Application performance monitoring (APM) and real user monitoring platform. Captures front-end performance data, user sessions, JavaScript errors, and resource timing. Provides AI-assisted root cause analysis for performance issues.

2 detection signatures

Pingdom

Performance Monitoring

High Pingdom

Pingdom is a website performance monitoring service owned by SolarWinds that provides uptime monitoring, page speed analysis, and real user monitoring (RUM). The Pingdom RUM JavaScript snippet collects performance metrics from actual visitor browsers, including page load times, resource timing, and geographic performance distribution. While synthetic monitoring (external probes) does not involve personal data, the RUM component executes in the user's browser and collects data that may be linked to individual visitors. Pingdom is commonly deployed on enterprise websites, e-commerce platforms, and public sector digital services where uptime and performance are business-critical.

1 detection signature

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